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The Balance Wheel

Terms & Conditions of Use

Illustrative terms for a demonstration storefront. Replace with your own before trading.

1. These terms

By using this website and placing an order you agree to these terms of use and to our Privacy Policy and Cookie Policy.

2. Orders and contract

Your order is an offer to buy. A contract is formed only when we send a dispatch confirmation. We may decline or cancel an order — for example if an item is mispriced or out of stock — and will refund any payment taken.

3. Pricing

Prices exclude VAT unless stated and exclude delivery. We take reasonable care with pricing but are not bound by obvious errors.

4. Delivery and risk

Delivery timescales are estimates. Risk passes to you on delivery; title passes on payment in full.

5. Returns and warranty

See the Returns page. Nothing in these terms affects your statutory rights as a consumer.

6. Liability

We do not exclude liability for death or personal injury caused by negligence, or for fraud. Otherwise our liability for any order is limited to the price of that order.

7. Law

These terms are governed by the law of England and Wales.